Shipping & Returns

SHIPPING

Our warehouse location in San Diego, CA offers next business day delivery to locations in Southern California. Decorative Paper Co. also delivers anywhere in the United States. Delivery times vary between 2 and 6 business days (Florida is the only state with a 6 business day delivery time) depending on your location. All products are delivered via UPS Ground or UPS Freight and orders placed before 1:00 p.m. P.S.T. will be shipped the same day they are received, depending on our inventory at the time of the order. Please feel free to email or call us if you have any questions regarding our products or shipping.

RETURNS

Once a product leaves our warehouse it becomes the responsibility of the customer. It is important that all shipments are inspected for damages and accuracy of the order at the time of delivery. DAMAGES/SHORTAGES MUST BE DOCUMENTED ON THE DELIVERY RECEIPT FOR RECOURSE PURPOSES. At times, damage may not be apparent. Should you suspect damage, document on the delivery receipt and consult your Decorative Paper Co. representative to assist you.

DO NOT refuse or return product(s) without contacting Decorative Paper Co. for authorization. Product(s) being returned will require an “RA” (Return Authorization) number. Returns may be subject to freight and re-stocking fees (20% of product being returned). Please contact your Decorative Paper Co. representative to assist you.

* DECORATIVE PAPER CO. WILL NOT ACCEPT RETURNS ON PRODUCT(S) OVER 30 DAYS AFER THE INVOICE DATE.

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